We ship to [lista de países o regiones a los que se realizan envíos]. We do not ship to [restricciones geográficas, si las hay].
Orders are processed within [número de días] business days after payment confirmation. The estimated delivery times are as follows:
Please note that delivery times may be affected by external factors such as holidays, customs, or logistical delays.
Shipping cost is calculated based on destination and package weight. We apply the following rates:
Once the order is shipped, you will receive an email with the tracking number and the link to track your package through [nombre de la empresa de transporte].
If your order does not arrive within the estimated time frame, please contact us at sartori.nicola@gmail.com to manage the issue. In the event of loss or damage during shipping, we will work with the courier company to provide a solution.
For orders outside [país de origen de la tienda], customers are responsible for any applicable customs duties or taxes. We are not responsible for delays caused by customs.
If the package is returned due to an incorrect address provided by the customer or because it was not claimed, the buyer will be responsible for the reshipment costs.
If you are not satisfied with your purchase, you may request a return within [número de días] calendar days from receipt of the order.
To be eligible for a return, the product must meet the following requirements:
Refunds will be issued through the same payment method used for the purchase. Depending on your bank or payment provider, the refund may take between [rango de días] business days to reflect in your account.
We do not accept returns in the following cases:
If you wish to exchange a product for another, you must first return the original item and then make a new purchase.
